Privacy policy

Last updated: August 2026

​

Luby Hart Design Ltd respects your privacy and is committed to protecting your personal information. This privacy policy explains what information we collect, how we use it and the choices and rights you have in relation to your personal data.

​

Who we are

​

Luby Hart Design Ltd is a company registered in England and Wales under company number 16379983.

Registered address: Unit 197, Wood Farm, Bramdean, Alresford, Hampshire, SO24 0JH
Email: studio@lubyhartdesign.com
Telephone: 01962 462067

​

For the purposes of UK data protection law, Luby Hart Design Ltd is the data controller for personal information collected through this website and through our business activities. The contact details above reflect those currently published by Luby Hart Design.

​

Information we collect

​

We may collect personal information that you provide directly to us, including your name, email address, telephone number, company or brand, project location and any information you include in an enquiry.

If you submit a project brief, images or reference files through the website, we may also receive and store the information contained within those files.

If you subscribe to our Studio Journal, we collect your email address and any marketing preferences you provide.

We may also automatically receive certain technical information when you use our website, such as your IP address, browser or device information and information about how you interact with the site.

​

How we use your information

​

We may use your personal information to:

​

• respond to enquiries and communicate with you about potential projects;

• prepare quotations, proposals and other information you request;

• provide and manage services where you become a client;

• arrange studio visits or meetings;

• send the Studio Journal and other marketing communications where you have chosen to receive them;

• operate, secure and improve our website;

• understand how visitors use our website; and

• comply with our legal, regulatory, accounting and tax obligations.

​

Depending on the circumstances, we process personal information because it is necessary to take steps before entering into a project or to perform a contract, because you have given us consent, because we have a legal obligation, or because it is necessary for our legitimate business interests and those interests do not override your rights. These are recognised lawful bases for processing personal data.

​

Studio Journal and marketing

​

If you subscribe to the Studio Journal, we will use your email address to send you studio news, design notes, project stories and occasional updates about Luby Hart Design.

​

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting studio@lubyhartdesign.com.

We will not sell your personal information to third parties for marketing purposes.

​

Wix Studio and third-party services

​

Our website is built and hosted using Wix Studio. Wix may process information submitted through the website on our behalf, including information submitted through forms and technical information generated when you use the site.

​

We may also use other trusted service providers to help us operate our business, including email, IT, analytics, accounting and professional advisory services. We only share personal information where reasonably necessary for those services or where required by law.

​

Wix acts as a processor of site visitor data on behalf of the site owner and may store or process information internationally using appropriate data-transfer safeguards.

​

Cookies and analytics

​

Our website uses cookies and similar technologies.

Some cookies are strictly necessary for the website to operate correctly. We may also use analytics, functionality or marketing cookies to understand how visitors use the website and improve our services.

Where required, non-essential cookies will only be used after you have given your consent through our cookie banner. You can change or withdraw your cookie preferences at any time through the cookie settings available on the website.

Wix notes that its platform uses essential cookies for functions such as security and fraud prevention, while additional integrations can introduce non-essential cookies. UK guidance requires visitors to be informed about cookies and generally requires consent before non-essential cookies are set.

​

How long we keep your information

​

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where we need to retain information for legal, accounting, tax or regulatory purposes.

​

Enquiry information may be retained so that we have a record of previous discussions and projects. Studio Journal subscriber information will normally be retained for as long as you remain subscribed.

​

When information is no longer required, we will delete it or securely dispose of it where reasonably possible.

​

Keeping your information secure

​

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

​

Your rights

​

Under applicable UK data protection law, you may have rights relating to your personal information, including the right to:

​

• request access to the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• request deletion of your information in certain circumstances;

• ask us to restrict how your information is used;

• object to certain uses of your information;

• request the transfer of certain information to you or another organisation; and

• withdraw consent where we rely on your consent to process your information.

• ​

To exercise any of these rights, contact studio@lubyhartdesign.com.

​

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.

​

Links to other websites

​

Our website may contain links to websites or services operated by third parties, including social media platforms. We are not responsible for the privacy practices of those third parties and recommend reviewing their own privacy information when visiting their websites.

​

Changes to this policy

​

We may update this privacy policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page and the date at the top of the policy will show when it was last updated.

​

Contact us

​

If you have any questions about this privacy policy or how we use your personal information, please contact:

​

Luby Hart Design Ltd
Unit 197, Wood Farm
Bramdean
Alresford
Hampshire
SO24 0JH

​

studio@lubyhartdesign.com
01962 462067